Dear Caregivers,

As of 31st March, there are a total number of 926 Covid-19 reported cases in Singapore.

Case 918 is a resident at a nursing home at 1 Thomson Lane. The 86-year-old woman is unlinked to any cases at the moment. She was tested positive for COVID-19 on 31st March and is currently in an isolation room in the hospital.

Singapore enters a new phase of Covid-19 community transmission.

United Medicare Centre (UMC) is taking the community spread very seriously. In the past months, we have taken many precaution measures to minimise the potential exposure to our residents who are elderly and most vulnerable. The measures had been taken include:

• Cancellation of group outings
• Cancellation of volunteers’ visits
• Cancellation of all external events
• Temperature taking twice a day for the residents and staff
• Reducing the number of visitors and limiting visiting hours.
• Cancellation of home leave
• Implementation of safe distancing

The impact of residents in a nursing home being infected can be very detrimental. UMC management has conducted a careful risk assessment and decided that we shall NOT ALLOW VISITORS from 2nd April till 30th April. We would like to ask for your understanding and cooperation for the enhanced measures taken.

We understand that you and family members’ emotional support to the resident is very important, so we encourage you to call our residents’ mobile phones if they have to chat with them daily.

For residents who do not have mobile phones, our centre staff will have allocated time slots for you to call or video chat with your loved ones staying in UMC.

If you need any assistant with calling or video chat, please contact the respective centre, our colleagues will be there to assist you.

 

尊敬的家属，

截至3月31日，新加坡共有926例Covid-19报告病例。

第918号案例是汤姆森巷1号疗养院的居民。目前，这名86岁妇女与任何病例均无关。她于3月31日接受了COVID-19检测，结果呈阳性，目前在医院的隔离病房。

新加坡进入COVID-19社区传播的新阶段。

爱心康复中心（UMC）十分重视社区的传播。在过去的几个月中，我们采取了许多预防措施，以最大程度地减少老年人和最弱势居民的潜在暴露。已采取的措施包括：

• 取消团体郊游
• 取消志愿者访问
• 取消所有外部事件
• 居民和工作人员每天要取两次温度
• 减少访客数量并限制访问时间
• 取消外出或回家假期
• 实施安全间隔

一旦居民在康复中心院中受到感染，后果的危害性会严重。爱心康复中心（UMC）管理层进行了认真的风险评估，并决定 从4 月 2日到30日我们不允许访客进入。我们希望您对采取的增强措施给与了解与合作。

我们知道您和家人对我们中心居民的情感支持非常重要，因此，如果您每天必须与居民聊天，我们建议您拨打他们的手机。

对于没有手机的居民，我们的中心工作人员将会分配时间，让您与住在爱心康复中心（UMC）的亲人通话进行视频聊天。

如果您需要电话或视频聊天的任何帮助，请联系各自的中心，我们的同事将在您的身边为您提供帮助。