No Visitors Allowed until 30 April

/in

Dear Caregivers,

As of 31st March, there are a total number of 926 Covid-19 reported cases in Singapore.

Case 918 is a resident at a nursing home at 1 Thomson Lane. The 86-year-old woman is unlinked to any cases at the moment. She was tested positive for COVID-19 on 31st March and is currently in an isolation room in the hospital.

Singapore enters a new phase of Covid-19 community transmission.

United Medicare Centre (UMC) is taking the community spread very seriously. In the past months, we have taken many precaution measures to minimise the potential exposure to our residents who are elderly and most vulnerable. The measures had been taken include:

  • Cancellation of group outings
  • Cancellation of volunteers’ visits
  • Cancellation of all external events
  • Temperature taking twice a day for the residents and staff
  • Reducing the number of visitors and limiting visiting hours.
  • Cancellation of home leave
  • Implementation of safe distancing

The impact of residents in a nursing home being infected can be very detrimental. UMC management has conducted a careful risk assessment and decided that we shall NOT ALLOW VISITORS from 2nd April till 30th April. We would like to ask for your understanding and cooperation for the enhanced measures taken.

We understand that you and family members’ emotional support to the resident is very important, so we encourage you to call our residents’ mobile phones if they have to chat with them daily.

For residents who do not have mobile phones, our centre staff will have allocated time slots for you to call or video chat with your loved ones staying in UMC.

If you need any assistant with calling or video chat, please contact the respective centre, our colleagues will be there to assist you.

尊敬的家属，

截至3月31日，新加坡共有926例Covid-19报告病例。

第918号案例是汤姆森巷1号疗养院的居民。目前，这名86岁妇女与任何病例均无关。她于3月31日接受了COVID-19检测，结果呈阳性，目前在医院的隔离病房。

新加坡进入COVID-19社区传播的新阶段。

爱心康复中心（UMC）十分重视社区的传播。在过去的几个月中，我们采取了许多预防措施，以最大程度地减少老年人和最弱势居民的潜在暴露。已采取的措施包括：

  • 取消团体郊游
  • 取消志愿者访问
  • 取消所有外部事件
  • 居民和工作人员每天要取两次温度
  • 减少访客数量并限制访问时间
  • 取消外出或回家假期
  • 实施安全间隔

一旦居民在康复中心院中受到感染，后果的危害性会严重。爱心康复中心（UMC）管理层进行了认真的风险评估，并决定 从4 月 2日到30日我们不允许访客进入。我们希望您对采取的增强措施给与了解与合作。

我们知道您和家人对我们中心居民的情感支持非常重要，因此，如果您每天必须与居民聊天，我们建议您拨打他们的手机。

对于没有手机的居民，我们的中心工作人员将会分配时间，让您与住在爱心康复中心（UMC）的亲人通话进行视频聊天。

如果您需要电话或视频聊天的任何帮助，请联系各自的中心，我们的同事将在您的身边为您提供帮助。

Precaution Measures for COVID-19

/in

Dear caregivers/visitors,

As COVID-19 has become a pandemic situation, cases are still reported almost daily in Singapore.

United Medicare Centre (UMC) is taking all the precaution measures recommended very seriously to minimise the potential exposure to our residents who are elderly and vulnerable. The measures have been taken include:

  1. Cancellation of group outings
  2. Cancellation of volunteers’ visits
  3. Cancellation of all external events
  4. Temperature taking twice a day for the residents and staff
  5. Reducing the number of visitors. Caregivers who accompany/visit our residents will have to register with us before being allowed entry. We will only be able to allow one visitor for each resident at a time.
  6. Reducing the visiting hours from three times a day to twice a day with effect from 23 March 2020. Our visiting hours will be: 9:00am – 11:00am / 2:30pm – 4:00pm

We will be asking all visitors for personal details, health status and travel history. Anyone with the following conditions will be declined to enter our facility:

  • are unwell (i.e. have respiratory symptoms, cough, shortness of breath); or
  • have travelled overseas in the last 14 days (with effect from 21 st March 2020).

On behalf of UMC management, staff and residents, we truly appreciate your understanding and working with us to better provide a safer environment for our residents.

尊敬的家属及访客，

随着COVID-19成为大流行病，新加坡每天仍在报告病例。爱心康复中心（UMC）非常认真地采取了卫生部建议的所有预防措施，以最大程度地减少对我院老年居民的潜在影响。已经采取的措施包括：

  1. 取消团体郊游
  2. 取消志愿者访问
  3. 取消所有外部事件
  4. 居民和工作人员每天要测两次温度
  5. 减少访客人数。陪同/访问我们居民的访客必须与我们注册后方可来访。我们一次只能为每位居民允许一位访客。
  6. 从2020年3月23日开始，将探访时间从每天三次减少到每天两次。我们的探访时间将是： 9:00 am -11:00 am / 2:30 pm -4:00 pm

我们将要求所有访客提供个人详细信息，健康状况和旅行记录。符合以下条件的任何人均不得进入我们的设施：

  • 身体不适（如有呼吸道症状，咳嗽，呼吸急促）；要么
  • 最近14天内曾出国旅行 （从2020年三月二十一日起）。

我代表爱心康复中心管理层，员工和居民，非常感谢您的理解并与我们一起为更好地为居民提供更安全的环境。

Nurses’ Day 2017

/in

Every year on 1 August, United Medicare Centre celebrate Nurses’ Day to honour and recognise the contribution of nurses. The nursing staff renewed their commitment to serve and care for the residents as they recite the Nurses’ Pledge.

Nursing is more than just passion to serve but also to go that extra mile, to go beyond to care. It is a journey with many challenges along with rewards as well. The rewards may come in forms of just a smile; an acknowledgement, a pat on the shoulder or words of “thank you”.

On behalf of all the residents and the management of United Medicare Centre,

Thank you for your dedication and efforts, making a loving and welcoming home for the residents and a good workplace to learn and grow together as one united family.

Wishing all nurses a Happy Nurses’ Day.