Executive, CARES

  • Full Time
  • Anywhere
  • Posted 2 months ago
Job Responsibilities
  • Identify and assess clients’ needs in order to provide solutions and manage the service offerings
  • Gather social and financial background of the resident and/or the family and liaise with multi-disciplinary teams on the continuing care for residents
  • Obtain financial information from residents and family members and compute their eligibility for subsidy for residents
  • Single Point of Contact and liaison for residents, family and healthcare institutions to co-ordinate referrals and process applications of potential residents
  • Administrative duties from handling referrals, enrolments, enquiries and admissions to discharges
  • Ensure proper documentation of case files, referrals and other related documents for case management and audit purposes
  • Perform data entry and update information regularly to ensure accuracy of database
  • Submit relevant reports and information to the management
  • Develop and maintain effective communication resources to promote the business and services
  • Build effective relationships with medical institutions, physicians and specialists, relevant government bodies with the objective of increasing our utilization and capacities of our facilities
  • Market the services through relationship management, facilities familiarization trips and close customer support
  • Assist in establishing, implementing and reviewing policies, procedures and protocols to ensure smooth and effective execution and performance of all marketing and advertising programs
  • Any other duties/ projects as assigned by the supervisor

Job Requirements

  • Minimum 1 year of relevant experience in customer service/ social service/ healthcare will be preferred
  • Diploma qualification
  • Service orientated with good interpersonal and communication skills
  • Dynamic team player with integrity and commitment
  • Proactive and self-motivated

Interested applicants please submit your updated CV to [email protected] for our consideration.
We regret to inform that only shortlisted candidates will be notified.

To apply for this job email your details to hcm@unitedmedicare.com.sg